1. Refund and return timeframe:
– After the sale of BMS, if it is not the reason of the supplier, generally do not support the return policy, if you have special needs, please contact with our staff: sale10@jlcpcba.com, we will do our best to deal with each of your products
2. Return conditions:
– To be eligible for return, the item must be unused and in its original condition.
3. Items not eligible for return:
– Our general BMS warranty is one year time, quality problems that are not caused by the supplier are usually excluded from the return. However, we will do our best to assist in the repair to meet the customer’s product requirements
4. Proof of Return:
– A receipt or proof of purchase is required to complete a return.
5. Return address:
– Please do not return the item directly to the shipping address, but to the specified address. Please contact a staff member for details
6. Partial Refund Situations:
-If the quality problem is due to the supplier, only partial refunds may be offered under certain circumstances, such as when the item shows obvious signs of use, or for any item that is not in its original condition.
-Any item not in its original condition is damaged or missing parts through no fault of ours.
-Any item returned more than 30 days after delivery
7. Refund Processing:
– Once the return is received and inspected, if eligible, the refund will be processed and the refund amount will be automatically refunded to your payment method within a certain period of time.
8. Delayed or Missing Refunds:
– If you have not received your refund, please check your bank account first and then contact your credit card company or bank as it may take some time for the refund to be processed.
9. Refunds for sale items:
– Only regular priced items can be refunded, sale items usually cannot be refunded.
10. Merchandise Replacement:
– If an item is defective or damaged, the BMS provider usually only replaces the same item.
11. Return shipping:
– You are responsible for paying return shipping costs unless the return is due to a vendor error (e.g., wrong item or defective item).
12. Return Address:
– The return address may vary from vendor to vendor and will need to be based on the address provided by the vendor.
Please note that specific refund and return policies may vary from one BMS product to another, so you should read the details of the policy provided by the vendor before purchasing. If you have more specific questions or need further assistance, please feel free to get in touch.
Factory address: Building 4, Shayi Beifang Yongfa Technology Park, Xinhe Road, Gonghe Community, Shajing Street Baoan District, Shenzhen City, China
R&D Address: Xinhe Road, Gonghe Community, Shajing Street Baoan District, Shenzhen City, China